Tom Thumb Reviews
Tom Thumb Customer Reviews (14)
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Tom Thumb Features and Benefits
TomThumb.com offers a variety of features and benefits:
- Tom Thumb for U™: This is a free customer loyalty program that offers personalized deals, digital coupons, rewards, and more. Members receive weekly personalized deals on groceries, a welcome offer, an annual birthday treat, and a free item every month.
- Points System: Members earn 1 Point for every $1 spent on groceries and 2 Points for every $1 spent on gift cards. Points can be used for discounts on gas and groceries. Every 100 Points can be converted into $1 cash off at checkout.
- FreshPass®: This feature offers unlimited, free delivery and ensures that Points don't expire.
- Meal Plans: The website provides shoppable recipes. Users can add ingredients to their list or cart with just a tap.
- Employee Resource Center: This section of the website is for active employees of The Tom Thumb family of companies. It provides online services and resources for employees.
- Benefit Card: This card puts money in the user's pocket to shop for eligible products.
These features make shopping at TomThumb.com a convenient and rewarding experience. Remember, experiences can vary greatly from person to person. It's always a good idea to try out the service and see if it meets personal needs and expectations.
Tom Thumb Pricing
Tom Thumb offers various pricing models and discounts through its loyalty programs and subscription services:
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Tom Thumb for U™:
- Free Membership: No cost to join.
- Weekly Personalized Deals: Members receive weekly personalized deals on groceries.
- Welcome Offer: New members receive a welcome offer.
- Birthday Treat: Members get a birthday treat offer (up to $10 value) at the beginning of their birthday month.
- Free Item Every Month: Members receive a free item (up to $10 value) once per month.
- Points Program: Earn Points on eligible purchases, which can be used for free products, gas discounts, and cash off.
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Schedule & Save:
- 5% Discount: Subscribers receive a 5% discount off the online advertised price for eligible items.
- No Additional Fees: There are no additional charges for the Schedule & Save program, except for standard delivery fees for online orders under $30.
- Flexible Subscriptions: Members can add, change, or cancel items up to the day before the order is processed.
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FreshPass Subscription:
- 2X Points on Exclusive Brands: Annual and monthly subscribers receive double Points on purchases of Tom Thumb’s Exclusive Brands.
- 5% Off O Organics and Open Nature: Subscribers get a 5% discount on O Organics and Open Nature products.
- 5% Off Signature Pet Care: Subscribers receive a 5% discount on Signature Pet Care products.
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DriveUp & Go™:
- $30 Off First Order: New users can get $30 off their first DriveUp & Go™ order when they spend $75 or more in a single transaction.
About Tomthumb.com Payment Method?
At Tomthumb.com, the Schedule & Save program allows customers to save money on groceries by automatically applying an extra 5% discount on eligible scheduled items. Customers can select the timing and frequency of their pickup or delivery and have the flexibility to cancel or reactivate individual items at their convenience. The charge for each Schedule & Save order will be billed to the payment method used to create the subscription. If there is an issue with the payment method, customers will be notified to update it in their account. Additionally, customers can modify their delivery or pickup address, payment method, and skip or cancel items from their subscription through the "Manage Schedule & Save" page. For contactless payment, the mobile app offers a feature to scan, save, pay, and access receipts.
Tom Thumb FAQs
Tom Thumb Alternatives
Here are some alternatives to TomThumb.com:
- Instacart
- Amazon Fresh
- Walmart Grocery
- FreshDirect
- Shipt
- Peapod
- Google Express
- Safeway
- Target Same Day Delivery
- Costco Same Day
Each of these alternatives offers online grocery shopping and delivery services. Some of them may offer additional features such as meal planning and recipe suggestions. It's recommended to visit each site to understand their specific offerings and choose the one that best fits your needs. Remember to consider factors such as delivery fees, minimum order amounts, and delivery times when making a decision.
How To Open A Tom Thumb Account?
To open an account on TomThumb.com, follow these steps:
- Visit the TomThumb.com website.
- Click on the "Create Account" option.
- Enter your Email Address.
- Create a Password and confirm it.
- Click on "Sign In".
After creating the account, you can sign in to your grocery account using your email address and password. If you forget your password, there is an option to reset it. Enjoy shopping!
About Tomthumb.com Prices and Cost?
Tomthumb.com offers various promotions and savings on grocery items. Customers can enjoy $30 off on their first DriveUp & Go™ order when they spend $75 or more, with the use of a promo code. Additionally, there's a $20 discount plus free delivery on the first order upon spending $75 or more. For regular shoppers, there's a subscription service called FreshPass® which provides unlimited free delivery and a $5 monthly credit with an annual subscription. The pharmacy section also offers a $25 discount and a 20% refill bonus on transferring prescriptions, including pet medications. These offers are designed to provide cost savings and enhance the shopping experience.
About Tomthumb.com Popular Products and Services?
Tomthumb.com is known for a variety of popular products and services. Among the products, fresh produce, meat and seafood, bakery items, and everyday essentials are frequently shopped. The services include grocery delivery and DriveUp & Go™, which offer convenience for shoppers. The website also features exclusive brands like O Organics®, Open Nature®, and Signature Select®. In addition to groceries, Tom Thumb provides pharmacy services with free flu shots, vaccinations, and prescription management. They also have a rewards program offering savings on gas and discounts at checkout, enhancing the overall shopping experience.
Tomthumb.com Return Policy?
Tom Thumb's return policy allows for refunds on products that meet certain conditions. For a refund, items must be returned with the original receipt, and the refund will be issued to the original form of payment. If a receipt is not available, a store credit may be offered at the current selling price. Certain items like alcohol, baby formula, and tobacco are not eligible for a return. As for the shipping policy, Tom Thumb offers delivery services 7 days a week between 8 AM and 10 PM local time, with same-day delivery available in most locations subject to availability. They also provide a subscription service with benefits such as unlimited free delivery on orders over $30, a $5 monthly credit for annual subscribers, and discounts on exclusive brands. For first-time online orders, there's a promotion of $20 off plus free delivery on orders of $75 or more with the use of a promo code.
What are some popular products on Tomthumb.com?
Popular products on Tomthumb.com include a variety of exclusive brands such as O Organics®, known for affordable, high-quality, and USDA Certified Organic products; Open Nature®, offering minimally processed items for better-for-you choices; Signature Select®, which provides thousands of products for cooking and home essentials; Lucerne®, delivering over 100 years of farm-fresh dairy products; Waterfront Bistro®, specializing in tasty seafood options; Primo Taglio®, known for premium hand-trimmed meats and naturally aged cheeses; debi lilly design™, featuring on-trend inspired floral and home décor; Value Corner®, offering simple, everyday products at unbeatable prices; and Soleil™, providing sparkling water with flavorful experiences. Additionally, fresh fruits and vegetables, in-season items, and packaged salads are highlighted as part of their fresh produce selection.
What are the delivery fees on Tomthumb.com?
Tom Thumb offers a delivery subscription service where subscribers can enjoy unlimited free delivery on orders over $30. For those who do not subscribe, delivery fees will apply based on the order fulfillment window. Additionally, there is a 30-day free trial available for the subscription service, allowing customers to enjoy the benefits without initial commitment. For Flash delivery, which promises faster delivery times, there is a discounted fee for subscribers. The exact delivery fees for non-subscribers or outside the subscription service are not specified but are calculated at checkout based on the delivery window selected.
What are the exclusive brands available on Tomthumb.com?
Tomthumb.com offers a range of exclusive brands catering to various needs and preferences. These include O Organics® for those seeking USDA Certified Organic products, Open Nature® which provides high quality, minimally processed items, and Signature Select® that covers a wide array of cooking and home essentials. For dairy lovers, Lucerne® has been delivering farm-fresh products for over a century. Seafood enthusiasts can explore Waterfront Bistro® for quick and easy meal options, while Primo Taglio® is ideal for premium hand-trimmed meats and naturally aged cheeses. For home décor and floral arrangements, debi lilly design™ offers on-trend inspiration. Budget-conscious shoppers can find everyday products at unbeatable prices with Value Corner®, and Soleil™ provides a sparkling water experience with a variety of flavors.
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